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Guy Meyers - The Contactless Patient Journey

During lock-down all businesses have had to rethink how they physically engage with their customers. Dentistry is no different, and our challenge is to reassure patients that they will experience a contactless journey when going to the dentist. Guy Meyers, SOE’s Director of Customer Success and Marketing has been leading the way with the contactless solutions from a technology standpoint in the business and will be sharing his perspective on what a new contactless patient journey will look like: Reviewing all stages, from finding a dentist and patient communication to visiting the practice, including video-appointments How to implement contactless arrival and departure flows Minimising human touchpoints and contamination risk at the practice