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Are you a tradie, physio, lawyer, or service professional making 7 figures but working 70+ hour weeks? You're not alone—and there's a way out. In this conversation, James Grafton—founder of Champion Health and business coach specializing in scaling service businesses—shares his proven blueprint for breaking through the revenue bottleneck that traps most successful technicians. What You'll Learn: Why 3 team members is too fragile (and the magic number that creates stability) The case study: How one builder went from 300 calls/day to 20 in just 2 months The "Valley of Death" between 8 and 15+ employees (and whether it's worth crossing) Why most job adverts fail and how to attract quality talent The real definition of company culture (and how it drives 10-20% more profit) How to manage people without the emotional drama The HR changes coming in July 2026 that will impact your cash flow ABOUT JAMES GRAFTON James has 10+ years of experience scaling businesses from startups to 50+ employees. Starting as a physiotherapist in 2014, he grew Champion Health from a solo practice to a multi-location operation before expanding into IT, accounting, legal firms, and business coaching. His coaching services help service business owners scale from $100K to $20M in revenue, specializing in: Trades (plumbers, electricians, carpenters, builders) Allied health professionals Medical practices Lawyers and accountants Professional service businesses WORK WITH JAMES: Based in Brisbane, Australia, James works with service business owners who are ready to scale intelligently without sacrificing their lives. https://jamesgrafton.au If you found this valuable, give it a thumbs up Subscribe for more business scaling insights Drop a comment: What's your biggest challenge in scaling your service business?