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🚨 Independent Grocers — Your Competition Isn’t Just Down the Street Anymore. It’s On Their Phones. Visit ShopperDirect.us In this powerful episode of @OmnichannelGrocer, Prof. Ken sits down with Juan Carlos Castaneda at the Shopper Direct office to break down how independent supermarkets can build a full Shopper Engagement Ecosystem — powered by AI, loyalty, digital signage, in-store radio, kiosks, and real-time data intelligence. If you like these videos, please subscribe to my channel: / @omnichannelgrocer Watch more on our other playlist: Omnichannel Grocery Strategies • Omnichannel Grocery Strategies AI and Personalization in Grocery • AI & Personalization in Grocery Customer Loyalty & Experience • Customer Loyalty & Experience Retail Media & Digital Marketing • Retail Media & Digital Marketing Solution Provider Interviews • Solution Provider Interview If you’re competing against Amazon, big-box chains, and regional powerhouses, this is the blueprint to level the playing field. 🔥 What You’ll Learn in This Episode: ✅ Why 76% of shoppers expect personalization ✅ How loyalty programs increase retention by 84% ✅ How one independent grocer generated $9.9M in incremental revenue ✅ How to increase Average Order Value by $8+ per transaction ✅ How to unify data for smarter marketing + stronger margins 🛒 The Independent Grocer Tech Stack We Cover: 📲 SMS & MMS Digital Weekly Ads (96% open rates) 💳 Mobile Loyalty Wallets 🖥️ 4K Dual-Sided Digital Signage 🎙️ In-Store Radio with Promotional Messaging 🏪 LED Window Displays 🍽️ Self-Order Food Kiosks (20% revenue lift potential) 💳 Healthy Benefits & OTC Integration 📊 Business Intelligence + AI Chatbot Analytics 📍 Geo-targeted Mobile Messaging This isn’t theory. This is a real-world ecosystem built specifically for independent supermarkets with limited resources. 💡 Why This Matters Now Rising marketing costs. Shoppers expecting real-time communication. Retail media networks exploding. Data-driven personalization becoming mandatory. The grocers who win in 2026 and beyond will: ✔ Own their customer data ✔ Unify their systems ✔ Personalize engagement ✔ Monetize their store traffic 🚀 Want to Build Your Own Shopper Engagement Ecosystem? Visit 👉 https://www.shopperdirect.us/ Learn how independent grocers can: • Increase revenue • Customize shopper experiences • Lower marketing costs • Monetize in-store media • Compete with national chains 🎥 About @OmnichannelGrocer We connect independent retailers with AI, retail technology, CPG strategy, and practical omnichannel frameworks that actually drive growth. If you're serious about: 🔹 Grocery eCommerce 🔹 Retail AI 🔹 Loyalty & Basket Growth 🔹 Digital Transformation 🔹 Retail Media Monetization Subscribe and turn on notifications. The future of grocery isn’t bigger. It’s smarter. 🛒🤖 At Omnichannel Grocer (@OmnichannelGrocer on YouTube), we explore the future of grocery and consumer packaged goods (CPG) — where retail, eCommerce, and AI converge to create seamless shopping experiences. With 1,000+ subscribers in just our first month, Omnichannel Grocer is quickly becoming a go-to source for grocery and CPG leaders who want to understand how today’s consumers shop, and how to prepare for tomorrow. 🎥 Subscribe to our channel here: @OmnichannelGrocer on YouTube / @omnichannelgrocer 🤝 Have a new technology, platform, or idea that can help regional grocers or brands succeed with seamless commerce? We’d love to hear from you. Contact us to explore how we can feature your innovation and share it with our growing community of grocery and retail leaders. Prof. Ken Ninomiya is an expert in omnichannel marketing and e-commerce with 15+ years of global leadership experience. An award-winning marketer, professor, author, and strategist, he has driven over $300M in branded CPG launches. He helps brands connect digital, retail, and AI-driven platforms to grow sales and loyalty. As an educator, he has taught thousands of students worldwide and continues to shape the future of e-commerce through teaching, speaking, and strategy. Connect with me: / kennethninomiya Social Handle @ProfKenUs Visit Prof. Ken at https://www.profken.us/ Take a live AI and Omnichannel Marketing course with Prof. Ken at 21DayCourse.com https://www.21daycourse.com/live-courses 👉 Disclosure: This video is sponsored by ShopperDirect.us. All opinions are my own, based on real-world retail and CPG experience. #OmnichannelGrocer #RetailMedia #AIinGrocery #grocerytech #grocerystore #FutureOfRetail #IndependentGrocers #ShopperEngagement #ShopperDirect