Returns: Profit, Planet & the Post-Purchase Experience | Logitech, Walmart & RLA | DELIVER скачать в хорошем качестве

Returns: Profit, Planet & the Post-Purchase Experience | Logitech, Walmart & RLA | DELIVER

How can retailers and manufacturers turn returns from a cost centre into a profit and sustainability driver? In this DELIVER America 2025 breakout session, leaders from Logitech, Walmart, and the Reverse Logistics Association share real-world insights on making returns efficient, sustainable, and customer-centric. 🎤 Featuring: Sakni Leon, Director of Global Inbound, Inventory Control, Reverse Logistics & Circularity Operations | Logitech Tony Sciarrotta, Executive Director & Publisher | The Reverse Logistics Association Avinash Surya Prakash, Director of Product Management & Recommerce | Walmart 💬 Key discussion themes: How to align profitability and circularity in reverse logistics Designing the customer return journey to protect loyalty The rise of re-commerce and refurbished marketplaces Leveraging AI and automation in returns management Why the circular economy depends on smarter reverse flows 📍 Filmed live at DELIVER America 2025 in Las Vegas. 🔗 Learn more: https://deliver.events/america #DELIVERAmerica2025 #ReturnsManagement #CircularEconomy #Ecommerce #Sustainability #Recommerce #Logistics #ReverseLogistics #RetailInnovation