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The New York City Department of Homeless Services (DHS) serves over 21,000 single adults daily across 126 shelters, approximately 50 of which are designated mental health shelters. These facilities face challenges including inconsistent staffing, limited resources, varied service types and levels, and insufficient clinical support. At the same time, residents of mental health shelters present with multiple and significant behavioral health needs, and experience significantly higher rates of emergency department utilization and inpatient stays compared to housed Medicaid recipients with similar profiles, often due to untreated or poorly managed conditions that shelter staff are not always able to support. Without timely access to mental health care and care coordination, clients cycle between hospitals, streets, shelters, and jails, creating instability and exacerbating health issues. The existing variability in clinical staffing and services across mental health shelters hinders effective support for these high-need individuals and slows their path to stable housing. This project will address those needs by supporting staff recruitment and retention, giving shelter staff tools to better serve clients with mental health needs, and developing tools that HSO and DHS can continue to use to train and support mental health shelters. This will also entail coordinating and consolidating access to existing training resources across New York City. Learn more: https://www.nyc.gov/site/fund/rfp/rfp...