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The Used Vehicle Manager's Guide to Recon Excellence What if the secret to maximizing used vehicle profitability isn't about buying smarter—it's about reconditioning faster? In this episode of All Things Recon, industry veterans Bobby Wilcox and Josh Call explore the critical yet often overlooked role of the used vehicle manager in the reconditioning process. While most used vehicle managers focus on acquisition strategy and pricing, the real money is made or lost in those crucial days between purchase and front-line readiness. Discover how top-performing used vehicle managers build strong partnerships with their service departments, implement effective trade walk processes, and leverage technology to cut recon times in half. Bobby shares eye-opening insights from a recent summit with 26 used vehicle directors, revealing why the relationship between sales and service can make or break your profitability—and costing some dealerships nearly $1 million annually in lost velocity. Learn practical strategies for approving work faster, creating dedicated recon teams, and using tools like Rapid Recon to maintain transparency and accountability. Whether you're struggling with bottlenecks, trying to improve service department relationships, or simply looking to increase inventory turn, this episode delivers actionable advice you can implement immediately. If you manage used vehicle inventory and want to see faster turns and higher profits, this conversation is essential listening.