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In life sciences and healthcare marketing, most teams are still stuck in chatbot mode, prompting a content generator that’s missing business context and creating a loop of frustration, repetition, and redo. In this episode, Paul sits down with Sheldon Zhai (Founder and Chief AI Officer, Supreme Group) and Leigh Wasson (SVP, AI and Innovation, Supreme Group) to break down what actually drives value: using AI as leverage across the full marketing workflow, not just a series of disconnected point solutions. They unpack why AI adoption stalls in regulated environments, how point tools create downstream bottlenecks (yes, MLR), and what it looks like when AI is embedded into an AI Platform (AIP) that connects curated business context with live performance data, allowing teams to move beyond chat into real deliverables, optimization, and measurable business results. If you’re a senior marketer in pharma, biotech, medtech, or healthcare and you’re trying to operationalize AI safely, then this episode is for you. What you’ll learn in this episode Why “AI strategy” is overhyped but AI leverage is not Why AI adoption stalls in regulated teams: the pace of change, the drag of recontextualizing chat, and security/compliance risks How point tools speed up one step but create downstream bottlenecks (including MLR) and why end-to-end workflows matter What an AI Platform (AIP) actually is, and how it moves teams beyond chat into a connected marketing stack How curated business context (strategy, personas, proof points, approved assets etc.) and live performance data turns AI into an insight engine and performance optimizer, not just a content generator Why marketing in regulated industries should prioritize accuracy, traceability, and governance over speed How to measure impact in the real world, where the real goal is measurable results, not just more content Links Supreme Intelligence: https://supremeopti.com/supreme-intel... Supreme Group: https://supremegroup.ai Timestamps 00:00 AI leverage, 100x, and “humans tell you why” 00:37 Welcome and guests (Sheldon Zhai & Leigh Wasson) 01:18 Is AI overhyped? Or is it having a real impact? 02:41 Why AI adoption stalls: pace of change and tool churn 05:01 Agility vs security in a regulated industry 06:12 Why point solutions fail: bottlenecks and recontextualizing 07:54 The data unlock: curated content and live data for real-time optimization 10:29 What an AIP is (and why it goes beyond chat) 13:01 Can we really 10x our impact? 16:32 AIP vs ChatGPT 19:54 End-to-end life sciences workflows 26:34 The security risks of unmanaged AI experimentation 28:53 Application example: sales won analysis yields unexpected insights 35:34 Vibe-coding inside the platform and a “white glove” last mile 46:48 Accuracy over speed in regulated sectors 49:08 Why AI pilots fail: forced top-down vs pull-based adoption 52:45 What’s next: context graphs, platforms over point tools 58:40 Wrap and where to learn more