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In the "Copilot Studio Business Canvas – Your blueprint for designing agents" webinar we share practical strategies for building custom agents in Microsoft Copilot Studio, focusing on structured planning and collaboration. The speakers introduce the Copilot Studio canvas, a visual framework to break down use cases into essential building blocks like topics, tools, and knowledge. Real-world HR and IT support scenarios were demonstrated, showing how to break down the use case into building blocks, identify components, and transform the scenario into an agent using Copilot Studio. The importance of agent evaluation (evals) is highlighted, with a walkthrough of creating test sets and measuring agent performance. Key takeaways include starting with clear outcomes, leveraging templates, collaborating with stakeholders, and iterating designs for effective agent deployment. Microsoft CAT AI Webinars are a series of 60-minute interactive virtual sessions designed to help your organization adopt Microsoft Copilot and agents. In these sessions, you'll engage with Microsoft experts and other customers to gain the knowledge and skills needed to successfully adopt and thrive with agents in your organization. Sign up to attend a webinar live: https://aka.ms/CAT/AIWebinars