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Behind every seamless service experience at vivo India is a thoughtful blend of people, process, and purpose. But how does vivo ensure consistent care across 650+ owned service centers in 500+ cities? And what really goes into building a service that feels personal? 🤔 In this episode of Leadership Speaks, Praveen Banswal, Chief Customer Service Officer at vivo India, takes us behind the scenes, where certified engineers, behavioral training, and ergonomically designed service centers come together to create a support system built on empathy and efficiency. From real-life anecdotes to smartphone care tips, explore how vivo India’s service ethos turns every interaction into a meaningful customer experience. 🎧 If you want to learn how service can evolve into an experience, this is the episode for you. Watch now on vivo Newsroom: [https://vivonewsroom.in/people-cultur...]