Membership Growth Slowdown? Here’s How Credit Unions Can Fight Back скачать в хорошем качестве

Membership Growth Slowdown? Here’s How Credit Unions Can Fight Back

Credit union membership growth is slowing, and the competition is not letting up. In this episode of Leaders in Lending, hosts Barry Roach, Drew Megrey and Lynn Sautter Beal explore what is behind the slowdown and how credit unions can reignite growth. They discuss how fintech partnerships, smarter onboarding and personalized member experiences can help credit unions build stronger relationships and thrive in a digital-first market. This is not about quick fixes. It is about rethinking how to create lifelong member connections. In this episode: 00:00 Why smaller CUs are losing ground 02:20 From relationships to transactions 03:56 SEG-based strategy: value & decline 05:20 Multi-account reality, less friction 06:13 Fintech partnerships for retention 08:19 Indirect lending: risk or upside? 10:14 Incentives & day 3/7/15 touchpoints 12:13 Focus on the engaged 30% 14:33 Personalization & in-dealership cross-sell 18:32 Measuring success & competing on experience 🎧 Listen to Leaders in Lending for more insights from industry experts. #LeadersInLending #CreditUnions #Fintech #MemberExperience #Onboarding #LendingTrends