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Looking to improve the patient experience at your practice? Dr. Ryan Corte shares with you 9 things he does at every patient encounter to maximize their overall experience and satisfaction. Check out the best books on customer experience on Amazon (https://amzn.to/3t5W5nV). 🔔 Subscribe for more personal development and thought-provoking videos: / ryanreflects Video outline: 0:00 Introduction to maximizing the patient experience 1:12 1) Smile 1:44 2) Name pronunciation 2:30 3) Check-in personally 3:23 4) Complement 4:18 5) If they appear to be in a bad mood, be extra kind 5:02 6) Ask them how they spend their time (work/life) 5:35 7) Ask them about their hobbies 6:18 8) Answer all of their questions 7:07 9) Provide them with additional resources 7:56 How do you WOW your patients? ✅ Recommended playlists: Optometry and Eye Care - • Optometry and Eye Care ✅ Cameras and gear I use to make videos: Sony Alpha a6600 - https://amzn.to/2JxJFDK Apple iPhone 12 Pro Max - https://amzn.to/2VN4rlg Rode Wireless GO microphone - https://amzn.to/3gioQI2 Apple Lightning to USB Cable - https://amzn.to/3qz6ck4 Blue Snowball iCE USB Mic - https://amzn.to/33PJbzB Neewer Ring Light Kit - https://amzn.to/3mQt9wV Adobe Creative Cloud - https://bit.ly/rr-adobe ✅ Connect with me on social media https://ryancorte.com/ / ryanreflects / ryanreflects / ryanreflects / ryancorte DISCLAIMER: This video and description contain affiliate links, which means that if you click on one of the product links, I'll receive a small commission. This helps support the channel and allows us to continue to make videos like this. Thank you for your support! About this video - Defining what and how you want your patients to feel at your practice is critical to your overall success. But how do you maximize every patient encounter so your patients are comfortable and satisfied with their visit? In this video, Dr. Ryan Corte shares with you 9 patient experience best practices he uses to make sure his patients are thrilled about their eye care experience. Article - https://www.ryancorte.com/post/how-to... #ryanreflects #patientexperience #patientsatisfaction