Pisano - CX Day 2021 - Highlights - Driving Experience session скачать в хорошем качестве

Pisano - CX Day 2021 - Highlights - Driving Experience session

Every year, the world's one of the biggest CX organizations Customer Experience Professionals Association (CXPA), celebrates Oct 5th as CX Day. We decided to be a part of the celebration and organized an all-day-long webinar. We gathered CX professionals from Europe, MENA, and APAC regions to share their best practices in the area. Industry professionals from around the world have shared their experience on how to ensure customer loyalty. A great number of participants demonstrate the growing corporate enthusiasm for the subject. You can read our blog post from here: https://www.pisano.com/blog/cxday-202... Learn more about our CX Day 2021 event: https://www.pisano.com/webinars/cx-da... Visit Pisano: https://www.pisano.com/ • Your new logo will be the smile of your customers Keynote with Doğuş Kuran, General Manager@SabancıDx ‍• A Dream: How unique experiences became the regions' trademark? Siddharth Biswakarma - Head of Customer Experience @ Aster Pharmacy Serra Karaca Tileylioğlu - Customer Experience Strategy Manager @ Emirates Integrated Telecommunications ‍• AMA - CX is a Team Sport: Democratizing the Experience Faran Niaz - CEO & Founder @ CX Future Gökhan Kara - Evangelist @ Pisano • Driving Experience: Will we feel like an F1 pilot or fully serviced boss with connected, self-driving cars? Gonca Sofuoğlu Temiz - Customer Experience Leader @ Ford Otosan Kübra Ören - Sr. Business Development Manager @ Letgo ‍• Citizen Experience: How do we contribute to daily lives of people? Jody Bauer - Research Analyst @ Eurail Gabriela Ciupitu - Founder @ Customer Experience Romania Peter Kmosko - Founder @ Monetize.CX