Introducing Cognigy Agentic AI: Autonomous, Goal-Driven AI Workforce for Enterprise Contact Centers скачать в хорошем качестве

Introducing Cognigy Agentic AI: Autonomous, Goal-Driven AI Workforce for Enterprise Contact Centers

Imagine an autonomous AI Workforce that can reason like humans, independently plan and execute tasks, and effectively collaborate with other AI and human agents – all in pursuit of your business goals. That’s Cognigy’s Agentic AI. In this webinar, experience a new generation of LLM-powered AI Agents that transform customer interactions with: Autonomous reasoning and decision-making Sophisticated long-term and short-term memory Outcome-driven actions grounded in your enterprise context Seamless AI-to-AI and AI-to-human collaboration See hands-on demos of the world's first enterprise Agentic AI platform for intuitive agent onboarding, job and tool assignment, knowledge grounding, memory handling, agent hiring, and much more! 0:00 Intro 2:33 Meet Cognigy Agentic AI 4:09 What makes AI Agent different? 9:07 Creating AI Agents 17:14 Deploying AI Agents to voice 21:03 Deploying AI Agents to digital channels 24:37 Adding Knowledge (RAG) 26:17 Short- and long-term memory 29:56 Jobs & Actions 39:30 AI Agent collaboration & handover 45:26 Composite AI architecture 47:40 Asynchronous Actions 51:38 Release date 52:13 Cognigy differentiators ____________________________ Join the Cognigy network: Our Website: https://www.cognigy.com/ Twitter:   / cognigy   Facebook:   / cognigy   LinkedIn:   / cognigy   Blog: https://www.cognigy.com/blog/