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*Why your SAP confirms orders — but your teams still disagree* SAP confirms orders. Schedule lines reschedule. Document flow updates. MD04 recalculates. Each screen is technically correct. Yet Customer Service, Planning and Finance still disagree about OTIF. Why? Because SAP is built for execution — not for problem solving. To understand one late order, teams must reconcile: Item vs schedule line Partial deliveries Confirmation history Goods issue status Cross-plant dependencies SD–MM–PP fragmentation There is no time to do it. So organizations simplify reporting. But simplified reporting creates expensive misunderstandings. OTIF discussions consume hours leadership does not have. --- What this video explains Why schedule line logic fragments customer commitments Why document flow is invisible in standard reporting How SD, MM and PP create reconciliation overhead Why aggregation hides real execution friction How to reconstruct one normalized commitment object How to move from SAP transaction noise to cross-functional alignment --- OTIF is not a KPI problem. It is an architectural alignment problem. SAP executes orders. Alignment requires architecture. --- If you work with SAP and struggle with unstable OTIF, recurring debates, and cross-functional friction, this video is for you. Learn how to: ✔ Collapse schedule line complexity ✔ Integrate document flow structurally ✔ Assign one owner per commitment ✔ Eliminate reconciliation meetings ✔ Turn OTIF into governed execution control --- #SAP #OTIF #SupplyChain #CustomerService #Planning #SD #MM #PP #OperationalExcellence #SAPArchitecture