From Hype to Impact – Real-World AI Case Studies from Bewise скачать в хорошем качестве

From Hype to Impact – Real-World AI Case Studies from Bewise

Speaker: • Thanos Fountas, Business Development & AI Manager, BEWISE #AITransformation #DocumentAI #ProcessAutomation #EnterpriseAI #RealWorldAI #BeWise Thanos Fountas presents five real-world AI case studies that BeWise has implemented to assist customers in their AI transformation. Rather than discussing "fancy and exotic AI algorithms," this session focuses on down-to-earth projects with short development cycles that quickly delivered measurable results by organizing the chaos of scattered corporate information. Key Highlights: ✅ AI Orders Solution: Monitors all incoming order channels (emails, structured forms, free text) using AI to extract header data, customer data, quantities, product codes, and delivery terms, applying business rules like stock availability checks. Results: 3,600 orders processed automatically per month, 98% extraction accuracy, 74% faster processing time, and 20 hours saved monthly. ✅ AI Invoices Processing: Addresses the challenge of processing 70,000 invoices yearly in various formats (paper, electronic, photos, PDFs) with different quality levels. AI agents extract all invoice data and integrate with ERP systems with validation rules checking against purchase orders. Results showed more than 90% extraction accuracy (100% for searchable PDFs, 85% for others), radically reduced approval-to-payment time, and two FTEs saved for reassignment to controlling and reporting. ✅ AI Contracts Backlog: Applied to a bank with 3,255 unprocessed contracts estimated to take 700 days manually. AI agent extracted contractual parties, duration, termination clauses, summaries, and key terms, archiving with metadata. Results: 700 days saved, full end-to-end control, compliance, auditability, and ongoing automatic processing with completeness checking. ✅ AI Speech for Call Centers: Allows agents to focus 100% on customers while AI handles transcription, classification, sentiment analysis, and automatic CRM updates. Results: 10% of agent time saved by eliminating manual note-taking, zero manual data entry, consistent structured data leading to better visibility and measurable actions improving customer satisfaction. ✅ AI Knowledge Base: Technical experts saved from answering routine questions as AI agent searches manuals, guides, work orders, and past cases. Technicians ask questions via Microsoft Teams on mobile phones, receiving step-by-step instructions. Results: First-time fix rate increased by 3 percentage points, average visit time reduced by 2%. 💬 Why Watch? Critical for operations leaders, digital transformation executives, and business process managers. This session demonstrates that AI transformation doesn't require exotic algorithms—practical applications solving everyday chaos deliver immediate ROI. Learn how to identify high-impact automation opportunities in your organization. 📌 Notable Insights: The initial meeting agenda was "fancy AI algorithms," but observing the customer's office chaos of papers and frustration shifted focus to organizing scattered corporate information into actionable, searchable, structured data. AI does not replace people but rather eliminates "dummy jobs"—the two FTEs saved in invoice processing were reassigned to more valuable controlling and reporting work. BeWise is the only company in Greece and one of very few globally to have all six Microsoft designations, demonstrating broad IT knowledge for applicable solutions. The key insight: most companies don't need cutting-edge machine learning to predict the future—they need AI to organize their present chaos into usable intelligence. About the GenAI Summit: Over 5,000 GenAI builders, technology executives, and political and business leaders convened on November 24 at the Stavros Niarchos Foundation Cultural Center for the 4th GenAI Summit, organized by 100mentors. Under the theme "From Chatbots to Agents," the Summit captured the evolution of GenAI: from simple Q&A systems to autonomous platforms that plan and execute complex tasks. European product "premieres" and participation from leading international companies cemented the GenAI Summit's position as Southeast Europe's most influential artificial intelligence conference. Founded in 2023, GenAI Summit has established itself as Southeast Europe's most influential AI event. It convenes researchers, entrepreneurs, and government leaders shaping GenAI's future, connecting scientific research with practical implementation across enterprises and organizations. For more information: genaisummitseeurope.com #AITransformation #DocumentAI #ProcessAutomation #EnterpriseAI #RealWorldAI #BeWise #GenAISummit #Innovation #Technology #ArtificialIntelligence