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In this episode of Coffee Talk With Brohawk, Mark Brody sits down with operations expert and Fractional COO, Shante Smith-Daniels. They dive into the world of operational leadership for small and mid-sized businesses, exploring what it means to be a "fractional COO" and how Shante’s hands-on approach helps companies not only create winning strategies but also execute them successfully. You'll hear about the real-world challenges founders and C-suite leaders face—like struggling to step back from daily tasks, learning the importance of company culture, and ultimately, learning to "let it go" in order to empower their teams and achieve sustainable growth. With plenty of insights and a dash of humor (think "Elsa moments" for leaders!), this conversation is packed with practical advice on building resilient organizations, succession planning, and the true value of engaging your people. As always, please remember to like and subscribe, and comments are always welcome!