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We welcome Dr. Nelson Repenning to The Complexity Lounge. Nelson will introduce Dynamic Work Design. DWD is a set of tools that enables managers to redesign the core work of their organizations in ways that align more closely with the existing mental models of the people doing the work. Early anecdotal evidence suggests that this approach holds significant promise for enhancing organizational performance. Nelson Repenning Nelson is the Faculty Director of the MIT Leadership Center, and the Distinguished Professor of System Dynamics and Organization Studies at the MIT Sloan School of Management. He holds a BA in economics from Colorado College and a PhD in operations management and system dynamics from MIT. Timestamps 00:00:00 Intro 00:01:15 Opening Remarks 00:04:25 The Big Idea and an Analogy 00:11:00 My Backstory 00:17:23 Organization "Know" Much More Than They "Do" 00:24:44 A Simple Model: Capability and Firm Performance 00:32:55 Equilibria 00:35:53 Earnings Focused vs Capability Focused 00:42:25 QA & Discussion 01:04:41 How Do You Solve This Problem? 01:14:14 Five Principles for Dynamic Work Design 01:37:47 QA & Discussion 02:09:53 The Lounge - Close Out Find Nelson LinkedIn: / nelson-repenning Website (MIT): https://mitsloan.mit.edu/faculty/dire... Reading List and Influences Repenning , Nelson. (2025). There's Got to Be a Better Way: https://www.amazon.com/Theres-Got-Be-...