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LTC Jorge D. Carrillo explains the process of TeamSTEPPS and how it relates to medication and patient safety. TeamSTEPPS is an evidence-based toolkit developed by the US Department of Defense in collaboration with the Agency for Healthcare Research and Quality (AHRQ) to optimize patient outcomes by improving communication and teamwork skills. Patient safety experts have long agreed that medication errors are the single most frequent source of preventable error. Additionally, creating a culture of patient safety requires strong teamwork and effective communication between healthcare providers, yet there is often not enough attention devoted to developing these skills. The NYC Health and Hospitals Corporation (HHC) and CIR's Policy and Education Initiative (PEI) sponsored the one-day conference on November 30, 2011, bringing together 160 healthcare professionals from all 11 hospitals in the HHC system. The conference focused on a team and systems-based approach to reducing medication errors, with emphasis on the use of opioid and effective pain management. It was co-sponsored by 1199 SEIU and funded by the Federal Medication and Conciliation Service and the CIR Patient Care Trust Fund. LTC Jorge D. Carrillo, PharmD, MS, BCPS is a Medication Safety Manager in the US Army Medical Command. He presented the keynote "Creating a Robust Medication System and Utilizing TeamSTEPPS." Learn more at cir.seiu.org/ Policy