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Tune into this Open Banking Expo “Live Lounge” conversation as Matt Jackson (VP Partner Management, Token.io) and Darren Wood (Senior Solutions Consultant, ACI Worldwide) unpack what’s really driving Pay by Bank adoption across Europe. Discover how merchants and payment providers are overcoming barriers, boosting conversion rates, and educating customers to grow open banking-based payments in 2025. What you’ll learn: Exclusive live poll results from payments industry insiders Why instant settlement, lower costs, and trust make Pay by Bank attractive How incentives, checkout design, and merchant education play a vital role Practical tips for optimising payment journeys and boosting repeat adoption Lessons from real-world merchant case studies across multiple European markets Perfect viewing for payments leaders, fintech product managers, and anyone seeking practical insight on scaling Pay by Bank. Chapters / Timestamps 00:06 Introduction & guest welcome 00:37 What is Pay by Bank? Why is adoption accelerating? 01:11 Merchant benefits: instant settlement, lower fees, no chargeback risk 01:25 Consumer behaviours: trust and cross-use 01:41 Fireside: Poll results on Pay by Bank usage at the event 02:23 Who’s offering Pay by Bank? Poll and analysis 02:41 What makes consumers choose Pay by Bank? Incentives & checkout top-of-list 03:04 Darren: Insights on consumer awareness & adoption 03:44 Incentives, education & collective industry roles 04:16 Implementation: The importance of quality and experience 05:12 Dormant payment methods: Need for merchant and consumer education 05:16 What counts as an incentive? Regional nuances explained 05:44 Open Banking vs Apple Pay: Enrolment and frictionless UX 06:13 Checkout optimisation: Positioning, signposting & QR codes 07:57 Optimising journeys for repeat adoption (quick wins and lessons) 08:41 Understanding motivations and merchant case study (card vs Pay by Bank) 10:08 (Darren) On merchant journeys, customer choice, and promoting new payment methods 10:59 Trust, protection, regulation, and customer relationships 12:19 The merchant’s role: demonstrating value, passing savings to consumers 12:34 UK versus continental adoption, and opportunity for further growth 12:50 Quick wins for adoption & closing reflections #PaybyBank #OpenBanking #Tokenio #ACIWorldwide #DigitalPayments #Conversion #Fintech #OpenBankingExpo