Webinar on Crisis Communication during Covid 19 скачать в хорошем качестве

Webinar on Crisis Communication during Covid 19

The world is facing unprecedented challenges, both from the health crisis and the resulting economic downturn. Communicating effectively both internally and externally has never been more critical. In this webinar, our expert speakers will guide you through how to communicate today and how to prepare for the future in order to help your company survive and thrive in these challenging times. If you have any question, please leave your comments below and we will get back to you! 00:00 : Start & speaker introductions 05:00 : Communication strategies during Covid-19 07:35 : Understanding consumer mindsets 08:40 : Kubler Ross Change Curve - The response stages to the pandemic o 12:00 : Overcoming the Denial Stage o 16:48 : Managing the Frustration Stage o 22:00 : Adapting during the Experiment & Decision Stage 33:10 : New trends and how to plan for them o 33:10 : Things will not go back to normal o 39:35 : Consumers will expect more from companies o 41:35: What will change in Cambodia? o 42:50 : What to do now? 45:00 : Q&A o 45:20 : If you have a Covid-19 case in your premises or business, what advice would you give to communicate effectively and safely? o 48:15 : When assessing how your own employees are feeling during Covid-19, and if they are ready to return to work, what sort of questions can you ask? o 50:30 : There are only 122 cases of Covid-19 in Cambodia now. Is it too late to start internal communications campaigns, and are they still necessary? o 53:20 : How can MSMEs / companies with smaller marketing budgets, and less digital experience communicate effectively, and take advantage of new trends in communications? o 56:30 : Thank you and close