AI-Powered Returns Demo | Shopify Customer Support Automation with Alhena скачать в хорошем качестве

AI-Powered Returns Demo | Shopify Customer Support Automation with Alhena

In this demo, we show how Alhena’s AI Shopping Concierge can automate customer return requests directly on a Shopify store. The AI assistant guides the customer step-by-step through the return process by collecting order details, verifying the item, and confirming the reason for the return. Once confirmed, the system automatically creates the return request and updates the order status in the Shopify admin panel. This type of automation helps ecommerce teams reduce support workload while giving customers a fast and seamless self-service experience. In the video you’ll see the full workflow: A customer initiates a return through the chat widget, the AI collects the order number and email, confirms the item and reason for the return, and the return is instantly created inside Shopify. Learn more about AI-powered customer support at https://alhena.ai #AlhenaAI #ShopifyAutomation #AIChatbot #CustomerSupportAI #EcommerceAI