Welcome to the Customer Advocacy era | Andy Cockburn, CEO & CoFounder @ Mention Me скачать в хорошем качестве

Welcome to the Customer Advocacy era | Andy Cockburn, CEO & CoFounder @ Mention Me

Marketing is broken. With average churn rates at ~75% and the expense of gaining new customers being 5x that of retaining current ones, brands are struggling to drive profitable revenue. There is a better way. Welcome to the Customer Advocacy Era! Watch Andy Cockburn, CEO & Co-Founder of Mention Me's present at our flagship London event #AdvocacyLive2023, where Mention Me launched the world's first Advocacy Intelligence Platform! Full event highlights here: https://bit.ly/3ROjGIB Attendees from brands like Puma, Charlotte, Tilbury, Staysure and Farfetch learned why brand fans are key to driving sustainable growth in an economic downturn — and beyond. Featuring thought leadership, success stories, and networking opportunities, Advocacy Live is an unmissable yearly event for every CRM, CX & eCommerce leader interested in unlocking the power of customer advocacy for their brand. 06:34-09:05 Challenges in the Market