CES 2026: Experience‑Driven Retail - Five Drivers for What’s Next by Val Vacante скачать в хорошем качестве

CES 2026: Experience‑Driven Retail - Five Drivers for What’s Next by Val Vacante

Experience‑Driven Retail at CES explores how AI, emerging technologies and consumer behavior are transforming the future of retail. This official CES session brings together industry leaders to break down the innovations, strategies and experience‑led trends shaping what’s next for brands, retailers and consumers. 🚀 Experience‑Driven Retail Drivers for What’s Next Val Vacante presents the Experience‑Driven Retail Drivers for What’s Next briefing, outlining the core areas of growth, innovation and real‑world activation across the retail landscape. 📚 What Audiences Will Learn • How AI, personalization and transparency are reshaping consumer expectations • How brands are designing and scaling experience‑driven retail strategies • How connected, technology‑enabled experiences extend beyond the store • What’s now, next and beyond in retail innovation, commerce and customer experience 📊 Key Retail + Consumer Behavior Stats • $780B lost annually when brands fail to deliver simple experiences • 72 percent of consumers want ingredient transparency • 86M Americans have purchased through live shopping • 60 percent have watched live shopping; 33 percent have purchased • 75 percent of fans buy from brands that show up authentically in their fandoms • Customers spend up to 140 percent more with emotionally relevant interactions At CES, Val Vacante debuted the five Experience‑Driven Retail Drivers for What’s Next: 🔹 Personalization and Trust AI is powering transparent, frictionless decision making — from ingredient scanning apps to brand‑approved assistants like Ask Ralph and Chat with Chester. 🔹 Community and Fandom Retail is becoming a cultural hub. Crunchyroll’s global anime activations, Funko’s voice actor meetups and Netflix House show how fandom drives discovery and purchase. 🔹 Spaces and Places Physical retail is evolving. Coach’s coffee shops, IKEA’s new formats and Simon’s multi‑use destinations demonstrate how brands are reimagining environments for connection and convenience. 🔹 Social, Shoppable Storytelling Entertainment and commerce are converging. Amazon’s Shop the Show and Mattel’s live fan streams turn content into a purchase path. 🔹 Connected Experiences AR, AI, RFID, NFC, virtual try‑ons and dynamic retail media are creating seamless, magical moments that bridge physical and digital. The session’s rally cry: Let’s build the future of experience‑driven retail together. 🔊 Featured Speakers • Deborah Weinswig, CEO and Founder, Coresight Research • Val Vacante, Global Innovator | Top 25 Women in Tech | Founder, Collabsco | Fast Company Executive Board • Phil Sage, Senior Director of Design and Innovation, PepsiCo • Patrick Flanagan, SVP of Digital Operations, Simon Property Group • Tamara Bebb, CEO, Spectrio • Barry McGeough, Group Vice President of Innovation and Strategy, AmeriCo Group