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After a prolific career in spots like Le Bernadin and Netflix's The Final Table, Ron Hsu opened Lazy Betty in Atlanta. The concept was a tasting menu restaurant with a service charge. It took some trial and error to get the model right, but the equal pay resulted in improved team culture and reduced turnover. Ron believes this change can create equity and prevent restaurant staff from living paycheck-to-paycheck. 0:00 Ron’s career journey 0:32 Lazy Betty’s service charge 0:55 Challenges of using a service charge 1:23 Impact of using a service charge 1:42 Ron’s hope for the restaurant industry 2:25 How 7shifts has helped with their team management ABOUT RON HSU Ron Hsu is the Chef and Owner of Lazy Betty and Humble Pie in Atlanta. Champion of fair wages, equality, and great food. A James Beard-nominated restaurateur. He envisions an industry where the workforce doesn't rely on the goodwill of customers and strives for changes to the way things have always been done. Learn about Lazy Betty at https://www.lazybettyatl.com/ ABOUT 7SHIFTS 7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication. The result is simplified team management, one shift at a time. 7shifts also offers free mobile apps (iOS and Android) allowing managers and employees to have everything at their fingertips. Start your free trial at https://www.7shifts.com/