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When you create scenarios as a learning designer, you work hard to ensure they are realistic and relevant to your learners. Unfortunately, even otherwise engaging eLearning scenarios sometimes include abstract feedback like “Incorrect. Please try again.” Simply saying a choice is right or wrong can make learners lose interest and focus, and it doesn’t help them learn from their mistakes. In the TrainingPros webinar Beyond Right or Wrong: How to Craft Better Scenario Feedback Learning Experience Design (LXD) Consultant Christy Tucker explains the importance of improving your eLearning feedback in order to increase the impact for the learner. ________________ ABOUT Christy Tucker Christy Tucker is a learning experience design consultant with over 20 years of experience helping people learn. She specializes in using scenario-based learning to engage audiences and promote skill transfer to real-world environments. She has created training for a wide range of clients, including Fortune 500 companies, nonprofit associations, state and local government agencies, universities, and more. Christy has been blogging about instructional design and eLearning for over 15 years and is a regular speaker at industry conferences and events. MORE ABOUT Christy Tucker Christy Tucker's Blog: https://www.christytuckerlearning.com/ Christy Tucker's Portfolio: https://www.syniadlearning.com/ Connect with Christy Tucker on LinkedIn: / christytucker Follow Christy Tucker on Twitter: / christyatucker ABOUT TRAININGPROS https://trainingpros.com TrainingPros is a Learning and Development Staffing company. For more than 25 years, we've been partnering with our clients to find the best talent to make learning leaders successful. When you have more projects than people™, TrainingPros can provide the right L&D consultant to start your project with confidence. Contact us today. https://trainingpros.com/contact-us/ MORE ABOUT TRAININGPROS Connect with TrainingPros on LinkedIn: trainingpros Follow @TrainingPros on Twitter: trainingpros Like TrainingPros on Facebook: trainingpros Listen to TrainingPros' sponsored Podcast: https://learningleaderspotlight.com Don't miss future videos like this; subscribe to our channel: @trainingpros TRANSCRIPT Ultimately we want to do better feedback and by better I mean feedback that gives learners information to make better decisions. So when you improve the feedback that you provide in your e- learning, you will increase that impact. You will help people stay motivated and stay focused for it and they'll be able to learn from their mistakes better. Now specifically, I am focusing on scenario- based learning today and especially for branching scenarios and simulations, but a lot of what I'm doing here, you can use for one question mini scenarios and you may be able to use in other formats as well in order to provide better feedback. One of the principles for feedback in scenarios in particular is to show and don't just tell. We have both consequences and coaching. So let's talk about what that can look like. A lot of times when we do feedback in e- learning, it looks like the one on the left. We tell them it's incorrect. We say, what's wrong? Your response. And it's that direct feedback, you were wrong and this is why. And sometimes that coaching is correct, is it an appropriate choice for feedback? But that isn't our only option. We also have options besides just the words. The expression on a character's face is a way that you can show the consequences. Having the dialogue that you perhaps hear at a character response, that's a consequence that you can show people rather than just telling them if they're right or wrong and rather than necessarily giving that direct piece of things you can do a little bit more showing. In real life, generally speaking, we don't have somebody who says, sorry, that's incorrect. We generally have something that says that we have for example, the dialogue and the response or the character response. #LearningAndDevelopment #InstructionalDesignConsultants #LearningLeaderSpotlight #WeAreTrainingPros #TalentDevelopment #TrainingConsultants #LearningandDevelopment #InstructionalDesign #ChristyTuckerLearning