TourOptima: The Communication Platform That Eliminated No-Shows and Boosted Revenue скачать в хорошем качестве

TourOptima: The Communication Platform That Eliminated No-Shows and Boosted Revenue

See how TourOptima's automated guest communication helped Extranomical Tours go from morning chaos to zero no-shows—while collecting 84 five-star Google reviews in a single week. Olena shares her real experience with this tour industry specialist. Communication chaos costs you money. Automated abandoned cart recovery (tens of thousands in recovered revenue) Smart multi-channel messaging finds guests where they are (SMS, WhatsApp, email, OTA extranet, your fully-branded mobile app) Zero no-shows through proactive pre-tour communication Strategic review collection (moved from 4.7 to 4.8 stars on Google) Seamless upsells with 5% conversion rates TourOptima is a communication platform built exclusively for tour operators. It automates guest engagement before, during, and after tours across SMS, WhatsApp, email, your white-label app and the OTA extranets when appropriate. 2-way communication is organized by manifest, asset, guide or chronology, something extremely unique in the industry. Deep integrations with booking systems like Ventrata, FareHarbor, Bokun, Prioticket, TourCMS, Rezdy, Trekksoft, and in-house platforms use both webhooks and APIs. Webhooks push real-time booking updates into TourOptima, while APIs let us import all future bookings at launch and pull additional fields not included in webhook payloads. Featured Operator: Extranomical Tours runs a multi-bus operation in San Francisco offering half-day and full-day tours. After 20+ years in business, they generate approximately 40% direct bookings with the remainder through OTAs and partnerships. Key Takeaway: Multi-channel communication increases operational efficiency, improves guest satisfaction and, with the right solution, can be your revenue growth secret weapon! It's about automating the right message to the right guest at the right time. This is a paid partnership with TourOptima. Reach out to TourOptima and schedule a free consultation. https://touroptima.com/schedule-demo