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Nine years ago, nobody had a unified customer view—yet every consumer brand wanted one. So why was it so hard to build? In this episode of Couch Confidentials, I sit down with Derek Slager, Co-Founder and CTO of Amperity, to dive deep into the evolution (and limitations) of Customer Data Platforms. Derek shares how Amperity grew out of the frustration that no one had truly solved the “customer 360” problem—and why that challenge still haunts brands today. We talk about what sets Amperity apart from the typical CDP crowd (spoiler: it’s not just about orchestration), and how the Seattle tech mindset—laid-back but deeply technical—influenced the way his team built a durable foundation for customer data. Expect some honest takes on: 👉🏻 Why Amperity didn’t start with a CDP label 👉🏻 How the market converged into a CDP “black hole” 👉🏻 The messy truth about data quality in AI 👉🏻 Seattle vs. Silicon Valley tech culture (and why one prefers Subarus) 👉🏻 What’s next for the Customer Data Cloud Oh—and yes, we pronounce “Slager” the Dutch way 🇳🇱 #cdp #customerdata #martech #dataquality #identityresolution #amperity #marketingtechnology #customer360 #digitaltransformation #dataplatform