How to File a Complaint with the Federal Communications Commission скачать в хорошем качестве

How to File a Complaint with the Federal Communications Commission

This video is presented in American Sign Language with English captions and an audio track. [If you use a screen reader and need to access the caption file transcript, this may be accessed directly below.] The Federal Communications Commission regulates communications by radio, television, telephone, satellite and cable in the United States. By filing a consumer complaint, you contribute to federal enforcement and consumer protection efforts and help us identify trends and track important issues. The FCC can help you with concerns you have about: • Accessibility (captioning, hearing aid compatible phones, text to 911, relay services, and more). • Emergency communications (for example, accessible emergency alerts, 911 outages). • Internet (for example, speed, availability). • Phone issues (for example, unwanted calls, spoofing). • Radio (for example, commercials, promotions, interference). • And television (for example, indecency, availability). You can file a complaint (or ask us to help you) in the following ways: • Online: www.fcc.gov/complaints • E-Mail: [email protected] • Videophone: 844-432-2275 • TTY: 888-532-2275 • Voice: 202-418-2517 If your complaint is about a telecommunications service or billing issue, we encourage you to contact your provider to resolve your issue prior to filing a complaint. If you file a complaint with us, we will serve your complaint on your provider. Your provider has 30 days to send you a response. For more information about the FCC and filing a complaint, visit us at www.fcc.gov/complaints. For more information about accessibility issues, visit us at www.fcc.gov/accessibility. Thank you.