Why We Require 37 Training Modules for Every Carer скачать в хорошем качестве

Why We Require 37 Training Modules for Every Carer

Is 37 training modules excessive for a home care worker? Some providers might think so, but the CQC—and our compliance team—disagree. In this episode of Walking with Walfinch, Amrit speaks with Amanda Keeler from the National Support Office. Amanda reveals why Walfinch insists on such a rigorous training schedule (minimum 37 modules) and how "front-loading" the hard work makes the actual job of care much safer and easier. We also dive into Amanda’s fascinating backstory—from working inside prisons with young offenders to managing a convent—and how those high-pressure environments prepared her to lead compliance and support for a national care network. ABOUT WALFINCH Walfinch is a national home care provider and franchise network dedicated to quality, compassion, and independence. We help people stay in their own homes with bespoke domiciliary and live-in care. GET IN TOUCH Thinking about starting your own care business? 👉 https://walfinchfranchising.com/ Timestamps 0:00 – Introduction: Amanda Keeler joins Walking with Wolfinch 0:45 – Amanda’s role at Wolfinch: Compliance, governance & CQC 1:27 – Career before Wolfinch: Convent care & leadership roles 2:00 – Youth Offending Service: Rehabilitation & prison work 3:20 – Turning lives around: Success stories from youth justice 3:42 – Why Amanda moved into social care 4:16 – Professionalising Wolfinch: The early national support journey 5:06 – What compliance really means for franchisees 5:31 – Supporting new franchisees: Regulation, policies & fit person requirements 6:14 – Tailored support for established franchises 7:16 – Why purpose and lived experience matter in care 8:21 – Guiding franchisees through CQC registration 8:50 – Audits explained: Care plans, risk & safeguarding carers 9:33 – Managing managers: The value of independent compliance oversight 10:39 – Action planning & raising standards beyond minimum regulation 11:22 – Training standards: 37 modules and why they matter 12:00 – Balancing growth with safety in care businesses 12:49 – Registered Manager workshops & focus groups 14:01 – Building culture: Reducing isolation for managers 15:04 – Why the Registered Manager role is so demanding 15:47 – Promoting from within vs. hiring external experience 16:23 – How care standards have evolved over time 16:55 – Characteristics of a great Registered Manager 17:44 – Developing leaders: Level 5, 6 & 7 qualifications across the network 18:12 – Scaling a care business: Community presence & trust 18:54 – Closing remarks