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To, The General Manager, Customer Services Department, Sui Southern Gas Company (SSGC), [City Office Address] Subject: Request to Resolve PUG Slow Meter Gas Charges Issue Respected Sir/Madam, I am a consumer of SSGC with Consumer No: [Your Consumer Number]. Recently, I have been charged under PUG (Prolonged Under-Registration) due to a slow meter issue. I respectfully submit that these charges are incorrect and request immediate resolution. Details: Consumer Name: [Your Name] Consumer Number: [Your Consumer Number] Address: [Your Full Address] Meter Number: [Your Meter Number] Issue: Slow meter / PUG charges applied Bill Month: [Month/Year] I kindly request SSGC to: 1. Inspect and test my gas meter. 2. Replace the faulty meter if required. 3. Recalculate my bill without PUG charges. I assure you of my full cooperation and request that this matter be resolved within 24 hours as per company policy. Thanking you in anticipation. Yours faithfully, [Your Name] [CNIC Number] [Contact Number] [Signature]