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Balancing Technology and Human Connection in Learning with Crystal Richards of TIAA

In this episode, Crystal Richards, Senior Director of Executive Development at TIAA, discusses her unique journey in learning and development. She covers changes in executive programs, the shift to virtual learning and the importance of building cohesive leadership cohorts. Key Takeaways: (00:47) Background and role at TIAA. (03:00) The shift from face-to-face to virtual learning. (05:56) Balance of virtual learning and human connection, and future trends in L&D. (07:45) Importance of building cohort groups in executive leadership programs. (09:21) The lasting impact of in-person learning. (10:31) Importance of influential mentors. (14:00) Challenge of balancing specialized and broad HR skills, and how flexibility is crucial in L&D roles. (16:17) AI's role in L&D, and the need for training on how to use it effectively in leadership development. Resources Mentioned: Crystal Richards -   / crystalrichardsmed   TIAA -   / tiaa   “What Got You Here Won’t Get You There” by Marshall Goldsmith - https://www.amazon.com/What-Got-Here-... “Multipliers: How the Best Leaders Make Everyone Smarter” by Liz Wiseman - https://www.amazon.com/Multipliers-Be... “Essentialism: The Disciplined Pursuit of Less” by Greg McKeown - https://www.amazon.com/Essentialism-D... Disclaimer: This material is prepared by and represents the views of Crystal Richards, and does not necessarily represent the views of TIAA, its affiliates, or other TIAA staff. Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations. #LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining ABOUT TRAININGPROS https://trainingpros.com TrainingPros is a Learning and Development Staffing company. For more than 25 years, we've been partnering with our clients to find the best talent to make learning leaders successful. When you have more projects than people, TrainingPros can provide the right L&D consultant to start your project with confidence. Contact us today. https://trainingpros.com/contact-us/ MORE ABOUT TRAININGPROS Connect with TrainingPros on LinkedIn: trainingpros Follow @TrainingPros on Twitter: trainingpros Like TrainingPros on Facebook: trainingpros Listen to TrainingPros' sponsored Podcast: https://learningleaderspotlight.com Don't miss future videos like this; subscribe to our channel: @trainingpros #LearningAndDevelopment #InstructionalDesignConsultants #TalentDevelopment #TrainingConsultants #CorporateTraining #TrainingDevelopment #Freelance #Consulting #Staffing #ContractWorkers #LeadershipTraining #TrainingShorts #LearningLeaderSpotlight #WeAreTrainingPros