1247: Chris Goss, Director of Human Resources at Heirloom Hospitality скачать в хорошем качестве

1247: Chris Goss, Director of Human Resources at Heirloom Hospitality

Chris Goss is the Director of Hospitality, Operations, and Human Resources at Heirloom Hospitality in Vermont, where he oversees people, culture, and guest experience across the organization. With more than four years in this role, and over 30 years of restaurant hospitality experience before that, Chris blends strategic HR leadership with hands-on operational expertise to help build engaged teams and memorable hospitality experiences. Passionate about “awakened” hospitality, he focuses on values-driven leadership, staff development, and creating workplaces where people feel seen, supported, and able to do their best work. On this episode, Chris shares lessons from a career spent at the intersection of service, operations, and human connection—and how thoughtful HR can transform both employee and guest journeys. Join RULibrary: www.restaurantunstoppable.com/RULibrary Join RULive: www.restaurantunstoppable.com/live Subscribe on YouTube:    / restaurantunstoppable   Subscribe to our email newsletter: https://www.restaurantunstoppable.com/ Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com... Restaurant Systems Pro - Lower your prime cost by $1,000, and get paid $1,000 with the Restaurant Systems Pro 30-Day Prime Cost Challenge. If you successfully improve your prime cost by $1,000 or more compared to the same 30-day period last year, Restaurant Systems Pro will pay you $1,000. It's a "reverse guarantee." Join our community https:// www.facebook.com/groups/unstoppablerestaurantownersoperators