How to Make AI Adoption Stick | Assist SX powered by SupportLogic скачать в хорошем качестве

How to Make AI Adoption Stick | Assist SX powered by SupportLogic

What if your support teams had the freedom to reimagine everything? In this clip, hear how Chris Romrell, Global Head of Technial Support and the team at NICE are embracing the art of the possible—by giving their teams permission to think creatively, experiment with automation, and lean into the power of AI. From reducing low-value tasks like log pulling and manual summaries to empowering engineers to focus on what really matters, NICE is transforming how support work gets done. With the help of SupportLogic and tools like Assist SX, they’re exploring how AI can: ✅ Automate repetitive tasks ✅ Deliver real-time insights ✅ Elevate both customer and engineer experience ✅ Free teams to focus on meaningful work This is more than AI—it’s a new mindset. It starts with asking: What if we gave ourselves permission to do things differently? Discover how NICE is designing the future of support—with SupportLogic as a trusted partner in innovation.