Enhancing Customer Support: AI Agents and Custom Actions in BoldDesk скачать в хорошем качестве

Enhancing Customer Support: AI Agents and Custom Actions in BoldDesk

Learn how to enable and use AI agents in your BoldDesk support system. Also, see how you can create custom actions using AI prompts that can be used in tickets to perform actions like summary, create KB article, and more. BoldDesk’s AI Copilot equips agents with instant knowledge and puts the correct information at their fingertips, resulting in faster resolutions and happier clients. Analyze your ticket conversations and generate personalized responses based on the most relevant knowledge base articles. BOOKMARK DETAILS ------------------------------ [00:00] Introduction [00:13] Enable AI agent [01:04] Create custom AI action BOLDDESK --------------- Product overview: https://www.bolddesk.com/features Blog: https://www.bolddesk.com/blogs Get in touch: https://www.bolddesk.com/contact-us New Affordable plans: https://www.bolddesk.com/pricing Knowledge base references: Custom Actions: https://support.bolddesk.com/kb/artic... Enabling AI agents: https://support.bolddesk.com/kb/artic... SUBSCRIBE ---------------- BoldDesk on YouTube:    / @bolddesk   SOCIAL COMMUNITIES --------------------------------- Facebook:   / bolddeskapp   X:   / bolddesk   LinkedIn:   / bold-desk-app   Instagram:   / bolddeskofficial   #bolddesk #supportdesk #customersupport #ai #aiagent #aiagents