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The weekly Tuesday mastermind meeting brought together real estate professionals including Alan, Daniel, Josie and Elizabeth Reynolds to share updates, celebrate wins, and discuss strategies. The group highlighted several successes such as Liz resolving a rental application issue for a Colorado couple by securing a refund of their $200 application fee after a pet policy dispute. This showcased the importance of broker support and professional advocacy for clients. Other successes included Josie closing a fourplex in McAllen and discussions about handling personal home repair challenges, underscoring that agents also experience homeowner struggles. The group reviewed the purpose of the Tuesday at 10 calls, which is to create a community for agents to share experiences and collaborate. Alan encouraged members to invite other agents to future sessions. A major focus of the meeting was on enhancing follow-up strategies with leads. Alan introduced alternatives to generic phrases like just checking in, recommending more engaging approaches such as I have an update I think you'll find interesting. The group agreed that strong communication involves understanding psychology, tone, and value delivery, and Alan committed to creating a video slideshow of the new follow-up prompts for team reference. Liz discussed the emotional side of real estate, including balancing personal relationships with professional ones and handling rejection. The group reflected on how difficult experiences help agents grow stronger and more valuable to future clients. Alan reminded the team that losing a client can make space for new opportunities and emphasized the need for professional boundaries. Reynolds shared a complex transaction where a client nearly lost $11,000 in earnest money due to a challenging opposing agent, but Leon and his team resolved the issue, allowing the deal to close. This underscored the importance of strong client relationships and experienced support in difficult transactions. The team also brainstormed ways to celebrate a clients one year home anniversary, suggesting gifts like Tiffs Treats with a personal note, a video message, or a handwritten letter. Alan emphasized that personal touches remain powerful in today's digital environment. The meeting closed with reminders about upcoming team events, including a recent San Antonio lunch and learn and the next Tuesday at 10 session. Next steps: Alan will continue hosting Tuesday at 10 mastermind meetings and create a slideshow video of the follow-up prompts. Liz will follow up with the Colorado couple to maintain the relationship for future business. The team will begin using the new follow-up prompts instead of just checking in and will also invite other agents to join the weekly calls.