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Many companies struggle with creating engaging, user-friendly apps for their customers. On this episode of #AskIoT, Brendan Michaelsen, VP of Technology at Lithios, joins Ryan Chacon to explain the best practices in IoT onboarding and user experience. They discuss what IoT onboarding is, how to evaluate onboarding, the importance of user experience (UX), and how companies can improve their onboarding. Brendan is currently the VP of Technology for Lithios, a product design and development collective focused on building beautiful web, mobile, and IoT platforms for household enterprise brands like Intel, Bayer, and DraftKings. Lithios is headquartered in downtown Raleigh, North Carolina. Brendan graduated from Purdue in 2016 with his degree in Mechanical Engineering. While in school, he founded his first software startup with fellow engineering students from their dorm room. After graduating, Brendan moved to Raleigh, North Carolina, and works as an entrepreneur and founder, focusing on bringing innovative SaaS startups to market. Brendan has been an advisor to more than a dozen organizations and acted in a consulting capacity with dozens of startups and technology companies across the healthcare, human insights, productivity, and education markets. He is currently working on a new AI-based venture in the travel space. Lithios is a product design and development collective focused on building beautiful web, mobile, and IoT platforms for clients. They've worked with household brands like DraftKings, Bayer, and Intel, all while being known as the go-to shop for the best mobile and web products for companies in the area. Startups in "the Triangle" that have worked with Lithios on their apps have gone on to raise over $5.5 million in funding. Their enterprise portfolio includes Fortune 500 companies and Innovative "Unicorns" with billion dollar valuations. Our product process starts with in-depth Discovery session with our clients, where we hone the product idea, analyze customer findings, and hammer out the initial user experience. From there, our design team consults closely with our clients to design full fidelity, interactive mockups of the product. Our development team translates these designs into a fully functional web or mobile experience before testing, deploying, and maintaining the finished product. They have worked on several IoT onboarding projects such as: Cree Lighting (https://lithiosapps.com/portfolio/cre...) MH Corbin Connected Vehicles (https://lithiosapps.com/portfolio/con...) OpenEVSE Electric Vehicle Charging (https://www.openevse.com/kits.html) TraKid (https://www.trakid.com/) Discover more about IoT at https://www.iotforall.com More about Lithios: https://lithiosapps.com Key Questions and Topics from this Episode: (0:00) Welcome to the #AskIoT video series (0:38) Introduction to Brendan and Lithios (2:10) What is IoT onboarding? (4:16) What are IoT onboarding best practices? (8:20) How to evaluate onboarding process (10:49) Importance of user experience (13:52) How can companies improve their onboarding process? (17:36) How to learn more and follow up SUBSCRIBE TO THE CHANNEL: https://bit.ly/2NlcEwm Join Our Newsletter: https://www.iotforall.com/iot-newsletter Follow Up on Twitter: / iotforall Check out the IoT For All Media Network: https://www.iotforall.com/podcast-ove...