12 - Basics of ServiceNow: Knowledge check скачать в хорошем качестве

12 - Basics of ServiceNow: Knowledge check

Hey everyone! Welcome back to the channel. Congratulations—we’ve made it through the series and covered all the fundamental basics of ServiceNow! In today's video, I’ll walk you through some questions and answers to help you recap and reinforce all the key concepts we've learned. Let's get started! First question: Where would you go to explore course options depending on the roles that you're interested in? Question 2:Moving on to the next question: Which ServiceNow platform interface improves employee productivity and is a platform for communication, engagement, and content experiences? Question 3:Here’s your third question: Where can you go to request a free ServiceNow instance outside of this course? Question 4:Next up, what are the four workflows you can choose from with ServiceNow? Question 5:Now, what action do you take on a menu item for it to always display in your instance? Question 6:Your user preferences allow you to configure which of the following? Question 7:Which site allows you to engage in learning opportunities and earn badges and certifications? Question 8:What does each row in a list represent? Question 9:Which option offers a quick form of filter navigation? Question 10:By personalizing a list, you change the layout of a list for anyone in your organization using the platform. Question 11:What are the three components that make up a filter condition? Question 12:What area in a form displays records from tables that have a relationship to the current record? Question 13:How would you select which fields on a form you want to display? Question 14:Which fields cannot be hidden on a form? Question 15:What are the two options to hide a field from a form through form personalization? Question 16:Which feature facilitates synchronous collaboration within one record? Question 17:Which tab would you use to communicate to stakeholders and document activities through the task’s lifecycle? Question 18:What needs to be enabled to only display the work notes field? Question 19:Where can you navigate to learn about reporting within an instance? Question 20:Which tab in the report designer allows you to group data by a specific field(s)? Question 21:What are the two options to distribute a report? Question 22:What kinds of reports can be generated from a list? Question 23: "What is a knowledge base (KB)?" Question 24:"How do knowledge managers set permissions to who can view or modify articles?" Question 25:What should you do to report problems with an existing article? Question 26:An article can only be associated with one knowledge base. Let us know in the comments how many questions you got right! If you need further clarification on any of the topics, feel free to ask. Remember, revisiting these concepts is a great way to reinforce your learning and ensure you're ready to level up into ServiceNow administration! "If you found this video helpful, don't forget to like, comment, and subscribe for more tutorials, quizzes, and tips. Thanks for watching, and I’ll see you in the next video!