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In this episode of The James Altucher Show, I discuss the profound impact of anger on our cognitive skills and energy levels, and delve into fascinating topics with a renowned negotiation expert. We explore the significance of tactical empathy, managing manipulative calls on suicide hotlines, volunteer burnout, and the intricate dynamics of hostage negotiations. The expert shares captivating anecdotes from his FBI career, illuminating the psychological tactics behind thwarting terrorist activities and the essence of understanding human behavior in high-stakes scenarios. We wrap up with actionable advice on improving employee relations and effectively asking for raises, always mindful of anger's long-term repercussions on negotiations. Tune in for invaluable negotiation insights from one of the field's finest! 00:00 The Impact of Anger on IQ 00:15 Introduction to the James Altucher Show 00:32 Guest Introduction: Nick Nandan 00:36 Making a Documentary: The Story Behind It 01:19 Living a Great Story: Personal Adventures 01:44 From Police to FBI: Career Journey 02:02 Experiences on a Suicide Hotline 02:26 Dealing with Manipulative Callers 03:05 Handling Sex Callers on Hotlines 03:58 Effective Strategies for Hotline Volunteers 04:57 The Importance of Goals in Negotiation 06:21 Negotiating a Raise: Strategies and Insights 08:35 Understanding Employer Perspectives 09:22 Building Value and Career Success 09:58 Real-Life Examples of Career Growth 12:15 The Power of Asking the Right Questions 18:06 Human Behavior in Hostage Negotiations 18:20 The Neuroscience of Decision Making 19:33 Building Trust and Collaboration 22:40 The Role of Oxytocin in Negotiations 26:31 Real-Life Negotiation Scenarios 32:11 Respect and Long-Term Collaboration 37:16 The Importance of Respect in Law Enforcement 37:35 The FBI's Role in Preventing Terrorism 38:16 The Challenges of Interdiction 39:50 Disrupting Terrorist Plots 41:38 The Evolution of Terrorist Organizations 43:29 Tactical Empathy in Negotiations 46:07 Understanding Kidnapping Dynamics 47:22 The Ackerman Model and Bargaining 50:06 Emotional Timelines in Negotiations 51:32 Case Studies and Real-World Applications 55:53 The Power of Empathy and Authenticity 01:09:33 Insights from the Documentary Subscribe here: / jamesaltuchershow Follow Me On Social ******************************** For media requests or interviews, please reach out to me at [email protected] Facebook / jaltucher.blog Instagram / altucher Twitter / jaltucher