What Happens After the PO? A Behind-the-Scenes Look at Customer Care at CPS скачать в хорошем качестве

What Happens After the PO? A Behind-the-Scenes Look at Customer Care at CPS

What really happens after you submit a purchase order? In this episode of the Toll Manufacturing Minute, Marketing Team Coordinator Jen Lepore sits down with Client Services Manager Mike Weinhold to break down what goes on behind the scenes, from PO submission to project completion. With more than a decade of experience at CPS, Mike shares how proactive communication, attention to detail, and cross-team collaboration help CPS support customers throughout the processing journey. You’ll also hear real-world examples of how CPS teams act as an extension of their customers’ businesses, catching potential issues early, adapting to changing conditions, and keeping projects on track. If you’re curious how CPS approaches customer care, communication, and long-term partnerships, this episode offers an inside look. Learn more about CPS: https://www.customprocessingservices.... Subscribe to the CPS blog for more insights and episodes.