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Ep.216: Better Organizational Culture With The 5 Languages of Appreciation in the Workplace, with Dr. Paul White | Leadership Podcasts Ever thought appreciation is just about saying "good job"? Ever been told those (often empty) words by your boss or employer? Doesn't feel great does it, especially if you've been working hard for an extended period and that's the best they can muster. There is a better way to do it! This week I'm joined by Dr. Paul White, author of The 5 Languages of Appreciation in the Workplace, @AppreciationAtWork which has sold over 600,000 copies. So we'll be chatting about the importance of appreciation in the workplace, differentiating it from recognition, reward, and those empty gestures I mention above. Paul also shares insights from his career as a psychologist and consultant, from the rise of neurodivergence awareness, his experiences with the dynamics of family businesses, and the five languages of appreciation, what they are, how they work, and their practical role in helping leaders foster positive organizational culture. Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, using discount code: HALFOFF24 Or contact me directly with any questions: / davidhatch-leadernotaboss To learn more about Paul's work, visit his website: https://www.appreciationatwork.com/ #LeadershipTips #WorkplaceCulture #AppreciationAtWork #ManagementHacks #LeadWithIntegrity #LeaderNotABoss #PodMatch #Leadership #LeadingWithIntegrity Chapters: 00:00:00 Understanding Appreciation vs. Recognition 00:02:47 Dr. Paul White's Journey and Insights 00:05:49 The Rise of Neurodivergence Awareness 00:08:53 Family Businesses: Dynamics and Challenges 00:11:53 The Five Languages of Appreciation Explained 00:21:01 Cultural Differences in Appreciation & Practical Applications 00:29:55 Appreciation and Leadership 00:34:40 Building Connections in Remote Teams 00:42:20 The Return to Office Debate & Flexibility in Work 00:51:03 The Role of Appreciation in Retention 00:54:44 Leadership Lessons from Personal Experience -- Takeaways: Leaders often confuse appreciation with employee recognition. Appreciation should focus on the individual, not just their performance. Younger generations prefer to be valued holistically. Cultural acceptance of psychological issues has increased over time. Family businesses have unique emotional dynamics that can complicate leadership. The five languages of appreciation include words of affirmation, quality time, acts of service, tangible gifts, and physical touch. Appreciation can improve employee retention and organizational culture. Personalization in appreciation is crucial for effectiveness. The return to office debate reflects deeper business tensions. Flexibility in work hours can lead to better productivity. Cultural dynamics can complicate remote team interactions. Employee retention is linked to meaningful appreciation. -- Sound Bites: "People like to be valued for who they are." "Appreciation helps reduce friction in organizations." "Good job is often seen as too vague." "Appreciation is more valued from peers than leaders." "You have to be more intentional about it." "Connection with people is a big issue these days." "The technology has improved significantly." "Why not let people work when they work best?" "Appreciating your people is a have to have." "Turnover is the single largest non-productive cost." "Leaders should take blame, not credit." "You have to connect facts and feelings correctly." -- Here's some of the tools used in the production of Leading with Integrity and building the community around it: Ausha (hosting & distribution): https://ausha.co/?fpr=leadingwithinte... PodMatch (guest booking & management): https://www.joinpodmatch.com/lwi_dh TidyCal (booking calendar): https://appsumo.8odi.net/leadingwithi... Riverside (recording and editing): https://riverside.sjv.io/leadingwithi... Heartbeat (Community Platform): https://www.heartbeat.chat/?via=david... (NB: These are affiliate links where I'll make a small commission should you choose to subscribe, this is a great way to support the podcast, but there's no pressure!) -- Every like, view, follow/subscribe is noticed and appreciated: TikTok: / leadernotaboss Facebook: / leadingwithintegrityuk Instagram: / leadingwithintegritypodcast LinkedIn: / 91076946 YouTube: / @leadingwithintegrity -- Have you had a great (or terrible?) experience of leadership? Want to be a guest on Leading with integrity: Leadership talk? Send David Hatch a message on PodMatch, here: https://www.podmatch.com/hostdetailpr...