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Caring for a loved one with dementia can feel overwhelming — especially when families don’t know what support exists, which programs are legitimate, or where to even begin. In this episode of the Simplify Senior Transitions Podcast, I’m joined by Cliff Shaw, owner of ComForCare Home Care Central San Jose, to break down one of the most important — and misunderstood — new programs families will soon hear about: the Medicare GUIDE Program. GUIDE stands for Guiding an Improved Dementia Experience, and it’s designed to support people living with dementia and the family caregivers who are often stretched to the breaking point. Cliff brings a rare perspective to this conversation. With over 30 years of sales experience, including more than two decades in medical sales and healthcare leadership, he understands the healthcare ecosystem at a deeper level than most home care owners. In this episode, he explains GUIDE in plain language — without the government jargon. We discuss: What the Medicare GUIDE Program actually is — and what it is not Who qualifies and what families can expect How GUIDE provides care coordination and caregiver support Why most families will receive a Medicare letter without clear guidance How respite care under GUIDE can help reduce caregiver burnout Why very few home care agencies are prepared to participate — and how ComForCare is different If you’re caring for someone with dementia — or you work with families navigating senior care — this is an episode you’ll want to hear before those Medicare letters arrive. 👤 About Today’s Guest: Cliff Shaw Cliff Shaw has accumulated over 30 years of experience in sales, beginning in the technology sector before transitioning into medical sales more than two decades ago, including leadership roles in sales management. Today, Cliff is the owner of ComForCare Home Care Central San Jose, a locally owned home care agency providing non-medical home care services to seniors and their families throughout the San Jose area. ComForCare Home Care Central San Jose is committed to helping older adults live safely and independently in their own homes for as long as possible. Their team specializes in quick response times, in-depth in-home evaluations, and personalized care plans that meet each client’s unique needs. Services include assistance with: Bathing and personal hygiene Dressing and mobility support Light housekeeping Appointment scheduling Medication reminders And much more Cliff and his team are personally invested in supporting both seniors and the family caregivers walking alongside them. 📞 Contact Cliff Shaw & ComForCare Home Care Central San Jose 📍 ComForCare Home Care Central San Jose 📞 Main: 669-333-3141 📞 Direct: 669-333-3088 📧 Email: central-sanjose@comforcare.com 🌐 Website: https://www.comforcare.com/California... Social Media Facebook (Business): / comforcarehomecentralsanjose Instagram: @comforcare_central_sanjose LinkedIn (Company): / 96141638 Personal Facebook: / clifford.a.shaw 🎧 Key Topics Covered in This Episode What the Medicare GUIDE Program really means for dementia families Why dementia care has historically lacked coordination How GUIDE supports caregivers emotionally — not just logistically The role of respite care in reducing burnout Why healthcare experience matters when navigating government programs How families can prepare now before receiving Medicare notifications If this episode helped you better understand dementia care, caregiving support, or the Medicare GUIDE Program, please consider leaving a 5-star review on Apple Podcasts or Spotify. Reviews help more families find the show — and the resources they need — during incredibly stressful moments. 📄 Show notes: https://simplifyseniortransitions.com... 📞 Schedule a FREE consultation and learn more about my services: www.simplifyseniortransitions.com 📲 Have a quick question? DM me on Instagram: @soldbydale 🎧 Subscribe for more expert interviews & senior transition tips! 🔔 Don’t forget to LIKE & SHARE this episode with someone who needs it! ⭐ Enjoyed this episode? Leave a 5-star review on Apple Podcasts or Spotify — it helps more families discover the show. And if you’re navigating a senior transition yourself, or trying to figure out next steps for a loved one, you’re not alone. #SimplifySeniorTransitions #DementiaCare #MedicareGUIDE #FamilyCaregivers #CaregiverSupport #SeniorCareResources #DementiaSupport #HomeCareServices #RespiteCare #AgingParents #SeniorLivingSupport #HealthcareNavigation #PodcastEpisode #SeniorTransitions