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Claim Adjustments & Voids

The Division of Health Care Financing and Policy (DHCFP) and the Gainwell Technologies Provider Training team conducted training sessions for all provider types regarding Claims Adjustments and Voids. This targeted training includes: how to properly adjust or void a previously paid claim and locate valuable resources on the Nevada Medicaid website. 0:00- Introduction 0:13- Objectives 0:30- Claim Adjustments and Voids 1:52- Adjusting a Claim 5:39- Voiding a Claim 7:13- Resources 9:39- Question (Code 7 with adjusting and voiding claims) 11:23- EVS User Manual Overview (Chapter 1) 12:15- EVS User Manual Overview (Chapter 3) 14:34- Nevada Medicaid Contact Information 15:08- Closing 15:28- Question (Provider missing information for a claim adjustment or void) 16:46- Cheat Sheet for the Portal Location 17:17- Questions (Denials for medically necessary treatments with adjusting or voiding claims and coding) 19:01- EMO Codes Guide Location and Overview 19:56- End