Скачать с ютуб Delivering a Luxury Service and Creating a VIP Experience в хорошем качестве

Delivering a Luxury Service and Creating a VIP Experience

Alice Widdows, owner of Wynyard Therapy, shares her journey from the luxury yacht industry to the beauty salon business. She emphasises the importance of delivering a luxury service and creating a VIP experience for clients. Alice discusses the challenges of transitioning from the yacht industry to the beauty space and the importance of surrounding yourself with the right people. She also talks about the need to raise prices to reflect the value of the services and the challenges of getting clients on board with the changes. Alice highlights the importance of consistency, commitment, and resilience in running a successful business. Alice Widdows shares her experience of running a luxury salon and the benefits of creating a luxury brand. She discusses the importance of consistency in showing up for clients and the value of offering multiple services under one roof. Alice also talks about the challenges and rewards of buying an existing business and the importance of collaboration and community in the industry. She highlights the role of coaching and masterminds in her business growth and shares her plans for future events and expanding her wellness destination. "The devil is in the detail." "You can't just leave something that's not working." "Surround yourself with the right people." "Slow and steady is the long game." "The fact that he supports me in everything that I do and how I show up for the business made a really big difference." "I really recognise that the clients really value [getting two or three services under one roof]." Chapters 00:00 Introduction and Background 07:57 Learning from Successful Business Owners 24:30 Surrounding Yourself with the Right Team and Mentors 32:48 The Value of Offering Multiple Services in a Luxury Salon 39:55 The Pros and Cons of Buying an Existing Business 46:28 Collaboration and Community: Keys to Success in the Beauty Industry