Inside a $10M Restoration Company: Systems, Culture, and Zero Shortcuts скачать в хорошем качестве

Inside a $10M Restoration Company: Systems, Culture, and Zero Shortcuts

What does a world-class restoration company actually look like behind the scenes? In this episode of Albi Shop Tours, we take you inside Revive Restoration out of Madison, Wisconsin — a company that scaled from $2M to $10M in just five years by obsessing over people, systems, culture, and execution. This isn’t theory. This is a real walkthrough of the facility, the mindset, and the decisions that separate high-performing restoration companies from everyone else. If you’re a restorer looking to scale, attract better talent, retain your team, and build something that actually lasts, this episode will change how you think about growth. Want to streamline your restoration business and get paid faster? Check out Albi: https://bit.ly/3T6x0Yo 00:00 – What’s the real secret to success in restoration 01:27 – Welcome to Albi Shop Tours at Revive Restoration (Madison, WI) 02:22 – How Revive scaled from $2M to $10M in 5 years 03:01 – Josh’s origin story: from carpet cleaning to restoration 04:24 – Rebranding the company the right (and expensive) way 05:32 – Bringing in tech talent and modern systems 06:34 – Why bad software holds restoration companies back 08:02 – Choosing the right platform to support growth 10:18 – Eliminating weak links in people, process, and systems 12:02 – The real “secret sauce”: people, training, and relationships 13:17 – Revive’s structured employee training system 14:19 – Why constant improvement beats quick wins 15:03 – Working on the business vs working in the business 18:20 – Using technology to save hundreds of hours 19:53 – How AI will change estimating and field operations 23:21 – Why Revive invested $250K into branding 25:35 – Brand trust, close rates, and community presence 28:31 – Culture, fun, and building an employer of choice 30:59 – How Revive attracts top talent without job boards 32:24 – Scaling with intention: when to say yes and no 34:00 – SOPs, accountability, and delegation at scale 38:24 – Full facility tour begins 42:17 – The entertainment and relationship-building space 48:06 – Office layout, estimators, and operations structure 53:26 – Warehouse walkthrough and equipment organization 59:35 – Leadership offices and company history 01:04:32 – Equipment room systems and readiness 01:15:07 – Training, innovation, and future tech 01:21:34 – Fleet, trucks, and branding in the field 01:33:15 – Final thoughts on building a world-class restoration company