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It’s in the face of disagreement where people struggle most to communicate effectively – but it’s also where we have the greatest opportunity to influence the outcomes we care about. You can strength relationships and get better results through communication. It largely depends on how well you handle Crucial Conversations! Based on the New York Times bestselling book, the skills taught in the Crucial Conversations for Mastering Dialogue course represent the standard in effective communication and the marker of high-performance individuals and organizations. LEARN MORE about the Crucial Conversations for Mastering Dialogue course: https://cruciallearning.com/crucial-c... BROWSE Crucial Learning’s other award-winning courses in communication, performance and leadership: https://cruciallearning.com/browse-co... FOLLOW US LinkedIn: / crucial-learning Facebook: / cruciallearning Twitter: / cruciallearning Instagram: / crucial.learning About Crucial Learning Formerly VitalSmarts, Crucial Learning improves the world by helping people improve themselves. By combining social science research with innovative instructional design, we create flexible learning experiences that teach proven skills for solving life’s most stubborn personal, interpersonal, and organizational problems. We offer courses in communication, performance, and leadership, focusing on behaviors that have a disproportionate impact on outcomes, called crucial skills. Our award-winning courses and accompanying bestselling books include Crucial Conversations, Crucial Accountability, Influencer, The Power of Habit, and Getting Things Done. Together they have helped millions achieve better relationships and results, and nearly half of the Forbes Global 2000 have drawn on these crucial skills to improve organizational health and performance. For more information, visit cruciallearning.com.