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Scaling Slack

QCon San Francisco, the international software conference, returns November 17-21, 2025. Join senior software practitioners from early adopter companies as they share real-world insights and actionable advice to help you adopt the right technologies and practices. Gain exposure to innovative approaches and fresh ideas in software development and engineering, designed to inspire and challenge you. Don’t miss this chance to deepen your knowledge, sharpen your skills, and stay ahead in the ever-evolving world of technology. Register now: https://bit.ly/3BYzfbe ---------------------------------------------------------------------------------------- Read the transcript of the presentation on InfoQ: http://bit.ly/2G1kIZB Bing Wei examines the limitations that Slack's backend ran into and how they overcame them to scale from supporting small teams to serving large organizations of hundreds and thousands of users. She tells stories about the edge cache service, real-time messaging system and how they evolved for major product efforts including Grid and Shared Channels. This presentation was recorded at QCon San Francisco 2017.