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On MiddleGround’s twenty-sixth episode of Executive Sessions, John Stewart, our Founding and Managing Partner, sits down with Scot Duncan and David Dressman to unpack what it really takes for leaders to stay connected to daily operations. This episode covers: 1. Why leaders lose visibility into shop-floor realities, and how firsthand observation bridges the gap 2. Common leadership blind spots and the cultural impact of assumptions vs. actual conditions 3. Practical systems and Gemba routines that strengthen alignment, problem-solving, and accountability 4. How technology, data, and AI support being physically present on the floor Check out our company blog recapping the episode: https://bit.ly/48XnmyG Learn more about MiddleGround Capital: https://middleground.com/ Follow MiddleGround Capital on LinkedIn: / middlegroundcapital Follow John Stewart on LinkedIn: / johnstewartky Find Scot Duncan on LinkedIn: / scot-duncan-45a23211 Find David Dressman on LinkedIn: / david-dressman-0673819 Chapters (00:00) Why Leaders Lose Connection to the Shop Floor (01:17) Introductions & Backgrounds in Manufacturing (04:13) The Importance of Firsthand Observation (07:01) Leadership Blind Spots: Perception vs. Reality (10:05) Common Mistakes Leaders Make on the Floor (16:20) Case Study: Solving an “Unsolvable” Equipment Problem (22:02) Best Practices: Effective Gemba Walks & Team Alignment (30:06) Technology’s Role: Data vs. Real-World Insight (35:27) Final Takeaways Disclaimer: Content is for informational purposes only and does not constitute investment advice.