13) Microsoft Dynamics 365 CRM Online vs On Premises: The Customer Advantages of Online & The Cloud скачать в хорошем качестве

13) Microsoft Dynamics 365 CRM Online vs On Premises: The Customer Advantages of Online & The Cloud

Navigate using the Topic Timestamps below. Customers' advantages of deploying Dynamics 365 in Microsoft's Cloud vs deploying on-premises are the focus of episode #13 of the Business Applications Lunch and Learn Series. Presentation: https://aka.ms/d365cloudadvantages Topic Timestamps: 7:42 Platform overview (Portals, Data Visualization, Extensibility) 10:22 Office 365 & Teams 13:24 Enhanced Search Results 13:38 Immersive Excel Online with Dynamics 365 15:18 Portals 18:16 Data Visualizations & BI (Power BI) 19:24 Microsoft Power Platform (Power BI, PowerApps, Flow) 20:30 Extensibility for Developers & AI 24:38 Microsoft Flow & Power Platform 26:55 Common Data Service 27:55 Dynamics 365 Customer Insights 31:02 Advantages by Workload 31:27 Sales advantages 32:05 Relationship Analytics 34:02 Microsoft Graph 35:38 LinkedIn Sales Navigator & Relationship Sales 37:14 Predictive Scoring (Opportunity & Lead) 38:21 Microsoft AI (Patents & Breakthroughs) 38:46 Microsoft Cognitive Services 39:39 Who Knows Whom 42:19 Playbooks 44:36 Email Auto Capture 45:48 Relationship Assistant 47:14 Forecasting 48:25 Dynamics 365 for Marketing 49:16 Dynamics 365 for Marketing - Customer Journeys 52:27 Dynamics 365 for Marketing - Event Management 54:41 Dynamics 365 for Marketing - Lead Scoring 57:51 Dynamics 365 for Marketing - Email and Landing Pages 1:00:05 Dynamics 365 for Marketing Insights 1:01:26 Dynamics 365 Voice of the Customer Surveys 1:02:32 Microsoft Digital Feedback Loop 1:04:43 Dynamics 365 for Customer Service 1:05:10 Dynamics 365 Channel Integration Framework 1:05:25 Omni Channel Engagement Hub 1:05:37 Dynamics 365 Live Chat 1:05:45 Suggest Similar Cases 1:06:02 Dynamics 365 Customer Service Insights 1:06:33 Dynamics 365 Virtual Agent / Bot / Analytics 1:08:00 Dynamics 365 Field Service 1:08:23 Connected Field Service & IoT 1:08:39 Resource Scheduling Optimization 1:09:24 Glympse Integration / Resource Tracking 1:10:00 Microsoft Remote Assist & Guides for Dynamics 365 1:11:30 Remote Assist with Microsoft HoloLens 1:13:00 Dynamics 365 Finance & Operations 1:14:35 Data Integration / Common Data Service / GDPR 1:15:12 Lifecycle Services / Business Process 1:16:29 Learn More Advantages #Microsoft #MSDyn365 #MSBizAppsTV