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Many consulting companies staff projects with individuals who possess strong "technical knowledge" but often miss the mark on truly understanding "customer understanding" and "client requirements". This oversight can lead to a disconnect in project outcomes. Focusing on a comprehensive "project scope definition" and honing "problem-solving" approaches are crucial for effective consulting skills. In this exclusive interview with Scot Johnson, we uncover why IT leaders keep getting burned by consulting firms that overpromise and underdeliver—and what separates enterprise-grade delivery from expensive failures. You'll discover: • Why consulting companies throw "bodies at projects" instead of solving real problems • The hidden disconnect between technical knowledge and business intimacy • Red flags to watch for when choosing a consulting partner (this could save your career) • How senior-level expertise prevents the mistakes that sink projects • Real examples: How one DOD entity accomplished more in 6 months than competitors did in 4 years. Your career shouldn't be on the line every time you upgrade a major system. When consultants actually learn your business—spending weeks becoming experts at YOUR processes—transformation becomes predictable, not terrifying. If you're an IT leader tired of vendors who don't get it, this conversation will change how you evaluate partners forever. Timestamps: 00:13 - Why digital transformation projects fail. 02:17 - What "enterprise-grade delivery" actually means. 04:43 - Biggest red flags when choosing consultants. 05:29 - Why senior US-based experts matter. 09:04 - Real client success stories 12:39 - When your career feels on the line What's been your biggest frustration with IT consulting? Drop a comment below. Website - https://i3solutions.com/ Instagram URL - / i3solutions Facebook URL - / i3solutions YouTube URL - / @i3solutions LinkedIn URL - / i3solutions X URL - https://x.com/i3solutions TikTok URL - / i3solutions_inc Bluesky URL - https://bsky.app/profile/i3solutions.... #DigitalTransformation #ITConsulting #EnterpriseTechnology