Billionaire Answered Phones at His Own Call Center — A Customer Said 3 Words That Made Him Hang UP скачать в хорошем качестве

Billionaire Answered Phones at His Own Call Center — A Customer Said 3 Words That Made Him Hang UP

Heartwarming Stories That Will Move You To Tears #UntoldHearts #inspiringstories #EmotionalStory #stories #reallifestories #TrueStory #heartwarming #motivation #CEO #callcenter #insurance #undercover #customerservice #claims #phonecall #Columbus #leadership #script #corporate #promise A billionaire insurance CEO puts on a cheap headset and answers phones at his own call center for 5 days. His first caller has been on hold for 26 minutes — with a flooded basement and a claim that's been sitting in a queue for 3 weeks. His second caller waited 41 minutes — and had his claim denied because he filed a police report 3 hours past a deadline buried on page 31 of a 47-page policy. After 11 years of premiums. Then the customer says 3 words that make the CEO take off his headset and walk to the parking lot. Those 3 words changed everything. 🔔 SUBSCRIBE to Untold Hearts for stories about the distance between a company's tagline and the person on hold. 👍 Hit LIKE if you believe "we're there" should mean more than a billboard. 💬 COMMENT: Have you ever said "why bother trying" to a company? 📢 SHARE this with anyone who's ever been on hold too long.